Digital Account Manager
We are looking for a Digital Account Manager to join the Account Management team. Working with both our UK and European partners you will manage customer communication and support growth in this area by driving sales for the business. Knowledge or experience working with online beauty channels would be preferable, but not essential. Key accounts include Zalando, Look Fantastic, ASOS and Debenhams Group.
The ideal person will be someone who embraces Revolutions dynamic culture of executing with speed and quality while thriving in an entrepreneurial environment and being comfortable with collaboration across all parts of the business.
What you'll do:
Wholly manage the accounts including (but not limited to) timelines, retailer expectations, newness coordination with global launches, sales, spend, and promotional cadence
Build and maintain strong relationships with both buyers and internal stakeholders.
Plan, develop and implement an annual Joint Business plan with the key customers.
Review NPD, competitor, and promotional activity to maximise learnings and share with the business
Create Gross and Net financial forecasts for the account and report performance weekly to Head of Sales, identifying upsides and proactively addressing any short falls
Work collaboratively with Demand Planning to align financial forecast to unit demand and proactively submit in line with the business-critical path
Manage marketing activity & promotional spend effectively to maximise brand awareness and profitability.
Approve invoices and prepare accurate monthly financial accruals
Lead both internal and external commercial review meetings to align internal actions, providing quality analysis and insights.
Champion the role of digital within the business and identify opportunities for retailer collaboration and exclusives.
Identify new business growth opportunities and support the on-boarding process.
Manage and develop a National Account Executive
Be part of a team that achieves (and exceeds) sales targets, profit expectations, and customer objectives
What you'll have:
Demonstrable experience managing accounts at NAM level
Forward thinking skills and plenty of attention to detail
Lots of resilience and an entrepreneurial work ethic
The ability to build strong relationships, both internally and externally
Thrive in a fast-paced environment
An analytical mind and a creative approach to problem solving
Strong Excel skills
What you'll get:
🌟 The opportunity to be part of an incredible, driven team
💻 Core hours 10-4: Flex your day*
🏠 Hybrid working: 2 days per week at home*
💖 Friday time for you: 3.30pm finishes
🏖️ 25 days holiday
🎂 Birthday Day off
🎄Christmas Bonus Day
🧘♀️£500 per year Wellness Allowance
🏷️ 40% Product Discount
💞 24/7 EAP & Wellbeing platform via Retail Trust
🛍️ Retailer Discounts via Circular Benefits
👛 Pension Scheme
🤒 Enhanced Sick Pay
👣 Enhanced Family Leave
London
Workplace & Culture
Revolution has become the success it is because of our amazing people. We are one team, we listen, learn and evolve together and we are continuously collaborating. We empower our people by creating an environment in which all of our ideas are heard and every single person contributes to and truly believes in Revolution. We are fast moving and quick to adapt, meaning our days are filled with excitement, passion and keeping our entrepreneurial spirit alive! We put wellbeing at the heart of everything we do, with initiatives running throughout the year and a dedicated team of Wellbeing Warriors on hand to support all our team members.
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